F.A.Q’s
1- What is a telescope and how does it work?
A telescope is a device used to observe distant objects by magnifying their apparent size. It works by collecting light, using either lens (refracting telescope) or mirrors (reflecting telescope) or a combination of both. It then focuses this light at a focal point where the image can be viewed with an eyepiece.
2- I am a beginner, which telescope I should buy?
Here is a nice article to read if you are a beginner. Start by considering what you most want to observe, as different telescopes are better for viewing different things. For example, refracting telescopes are generally better for viewing planets, while reflecting telescopes are better for viewing deep-sky objects. Also consider your budget, the telescopes’ size, and its ease of use. If you need further assistance, don’t hesitate to get in touch with us and we can have a detailed conversation.
3- Who can get benefit from using a telescope?
Anyone with an interest in astronomy can benefit from using a telescope. This includes students studying Astronomy or Physics, amateur astronomers, and even photographers interested in astrophotography. For more information, visit our blogs.
4- How can I get in touch for technical support?
Zeds Astronomical Telescopes aims to provide after-sales help and support to its customers. If you can’t find your answer in our support article section or in the FAQs, you can always contact us on what’s app (given in the contact section) or send us an e-mail with your query.
5- I didn’t get a manual with my product, what should I do?
The products come with a manual in a sealed box. If you didn’t get a manual, you can contact us and we will send you a manual in a pdf form.
6- Can I send my product back for repair?
We don’t offer a telescope repair service at the moment, but we can fix minor problems.
8- How can I maximize the benefit of using a telescope?
The more you use your telescope, the more you'll get out of it. Learn how to properly align and focus it and familiarize yourself with the night sky. There are many resources, including books and apps, that can help you locate and identify different celestial objects. Also, consider joining your local Lahore Astronomical Society to learn from more experienced astronomers.
9- What kind of customer support is being offered by Zeds astronomical telescopes?
At Zeds Astronomical Telescopes, we aim to provide full after-purchase customer service to our customers. That’s what makes us different from others.